Privacy Policy

Welcome to Betwinner India’s Privacy Policy. This policy is designed to help you understand how we collect, use, share, and safeguard your personal information when you use our platform. We take your privacy seriously and are committed to ensuring the security and confidentiality of your data.

Data Collection

Types of Information Collected: We collect various types of data to provide you with our services. This includes personal information such as your name, contact details, payment information, and usage data. We may also collect information about your location.

Methods of Collection: We collect information directly from you when you register, make transactions, interact with our website or mobile app, and participate in promotions or surveys. We may also receive information from third-party sources.

Purposes of Data Collection: Your data is collected for several purposes, including:

Account Management: To create and manage your account, process transactions, and provide customer support.
Personalized Experiences: To personalize your user experience, such as recommending games and promotions tailored to your interests.
Analytics: To analyze user behavior, improve our services, and develop new features.
Legal Compliance: To comply with legal obligations and prevent fraud or other illegal activities.

Data Usage

How Your Data is Used: We use your information to deliver our services, enhance your experience, and continually improve our offerings. This includes:

Processing transactions, including deposits and withdrawals.
Verifying your identity for security purposes.
Providing customer support and resolving issues.
Sending you promotional offers and updates (if you have consented).
Monitoring and analyzing website and app usage to enhance performance and user experience.

Legal Basis for Data Processing: We process your data based on your consent, the necessity of fulfilling contractual obligations, our legitimate interests, and compliance with legal requirements.

Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this policy. If there are legal requirements for longer data retention, we will comply with those obligations.

Sharing with Third Parties: We may share your data with trusted third parties to facilitate various aspects of our services. These third parties may include payment processors, customer support providers, marketing partners, and legal authorities when required by law.

International Data Transfers: Some of your data may be transferred and processed in countries outside your own. Rest assured that we will always take measures to ensure your data is protected, in accordance with relevant data protection laws.

Your Rights

Access to Your Data: You have the right to access and review the personal information we hold about you. If you wish to exercise this right, please contact us.

Correction and Deletion: You can request corrections or deletion of inaccurate data.

Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

Opting Out: You can opt-out of receiving promotional communications from us at any time by following the instructions in our communications.

Security Measures

Data Security: We implement stringent security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security audits.

Protecting Your Information: We adhere to industry standards to ensure the security of your data. However, it’s important to remember that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Use of Cookies: We use cookies and similar technologies to enhance your experience on our website and mobile app. Cookies help us remember your preferences, understand how you use our services, and provide you with relevant content and advertisements.

Cookie Preferences: You can manage your cookie preferences through our settings. By using our services, you consent to the use of cookies as described in our Cookie Policy.

Children’s Privacy

Age Restriction: Our services are not intended for users under the age of 18. We do not knowingly collect personal information from individuals under this age. If you believe that a minor has provided us with their personal information, please contact us, and we will take appropriate steps to delete such information.

Changes to Privacy Policy

Notification of Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will notify you through our platform or other means, and the updated policy will be effective immediately.

Contact Information

If you have any privacy concerns or questions about this policy, please contact us at [email protected]

Your privacy is important to us, and we are committed to protecting your personal information while providing you with an enjoyable and secure betting experience.